I have received an email from Jotform but i forgot my passoword

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    Ray
    Asked on April 23, 2013 at 03:57 PM

    My email is kitchen1499@gmail.com

    my user name is kitchen1449  

    but when i go to the jotform page to recover my password

    My web site is www.kitchen1499.com

    I try both those names above and i get (No user with this email address or username has been found.)

     

    I have cleard my cache

     

    can someone help im lossing customer i need to upgrade my account

     

    Thanks
    Ray Spore

  • Profile Image
    sidharth_kch
    Answered on April 23, 2013 at 04:10 PM

    @Ray

    I checked your account and see that its OVERLIMIT as you have used more upload space then specified limit for free accounts.

    You need to upgrade your account. I am removing the overlimit so that you can upgrade your account.

    Thanks,

    Sidharth