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TJ TiptonAsked on December 25, 2019 at 6:23 PM
This morning i thought i was changing my email to my business partner but added the wromg email. I did not change the password.
I cannot log back into my acct. I changed to his email because i was leaving the country and needed the jot forms sent to him.
How can i change my login back to the original?
Thank you
TJ
Page URL: https://form.jotform.com/93281328468162 -
David JotForm Support ManagerReplied on December 25, 2019 at 6:37 PM
Thank you for contacting us. That form is hosted in the account username "truelifediagnostics". If you have the password, you may log in to that account, and then go to your profile page to change the registered email address: https://www.jotform.com/myaccount/profile
If you need to reset the account password, please follow this guide: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password
The reset instructions will be sent to "****@lif****eless.com".
If you actually need to just change the email address used for submission notifications of that form, please follow this guide: https://www.jotform.com/help/41-How-to-Change-the-Email-Address-Used-for-Notification-Email
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TJ TiptonReplied on December 25, 2019 at 6:46 PM
That is the problem. I added the wrong email address. It was suppose to be john@liftdistributors.com
Thank you for your helpTJ -
TJ TiptonReplied on December 25, 2019 at 6:50 PMThat is the problem. I added the wrong email address. It was suppose to be
john@liftdistributors.com
Thank you for your help
TJ
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Girish JotForm SupportReplied on December 25, 2019 at 7:48 PM
As suggested by my colleague, you can log into the account using the username truelifediagnostics and password and change the account email address to john@liftdistributors.com.
Please try and let us know if you face any difficulties.