- malenysupaigaAsked on April 24, 2013 at 04:37 AM
I am looking to upgrade our account, but am encountering an error when trying:
Error switching plan.
Please try again in a few minutes or get in contact with our support team. Sorry for the inconvenience.".locale() %>
Could you please upgrade my account email@example.com to the Economy plan.
- JotForm SupportEltonCrisAnswered on April 24, 2013 at 06:28 AM
Our apologies for the inconveniences caused. I have now escalated this issue to our higher team so they can fixed this as soon as possible.
Our apologies for the inconveniences caused. Please stay tuned!
- canerbalciAnswered on April 24, 2013 at 08:31 AM
The issue was due a recent migration with our servers. The problem is solved and your account is upgraded to Economy plan.
Have a nice day.