What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot create a Sub user account

    Asked by ursula on April 24, 2013 at 09:03 AM


    I can't assign forms to my sub user accounts. I dont'even receive the invitations I am suppossed to get to create the sub user account. I am in a hurry and need to implement this today. Please help me. 

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    Answered by jefreylandicho on April 24, 2013 at 09:21 AM

    I have checked  your account and was able to assign formswith the sub user account you have created. Please try clearing your browser cache and cookies and log in again and see if it works.

    If the issue still persist, please contact us again.