What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Billing: Quero acertar o pagamento e não consigo!!!

    Asked by CarlosFernandes on April 24, 2013 at 09:40 AM



    Vocês estão me enviando uma cobrança por email, e quando tento efetuar o pagamento não consigo.


    Aguardo retorno para resolvermos este problema.




    Carlos Fernandes

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    Answered by moonzkie on April 24, 2013 at 09:57 AM


    I am not sure what you meant about the recovery email (please explain this further) however, when I checked your account it seems that it has already been subscribed to the Premium plan. 

    Please clear your browsers cache to see this changes.

    Thank you.