What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can You Combine My Two Accounts?

    Asked by Paul Pruitt on April 24, 2013 at 11:36 AM

    I have just upgraded by accident my other account with user name socrtwo22 and using the EMail address socrtwo@s2services.com. Can you merge this account with my disabled one with Email address paul@pruittfamily.com and user name socrtwo2?

    email style size name
  • Profile Image

    Answered by sidharth_kch on April 24, 2013 at 11:53 AM

    @Paul Pruitt

    I have moved your forms from "socrtwo2" to "socrtwo22" account. Please check and let us know if you see both the forms in your account.

    Thanks,

    Sidharth

  • Profile Image

    Answered by socrtwo22 on April 24, 2013 at 04:13 PM
    Thanks so much.
    What I'm primarily interested in is the corrupt files my users uploaded to
    me with the forms. Did you bring over the Emails as well with the attached
    corrupt documents? An additional part of my business is to make software
    which repairs corrupt Office files. I have lost some of these Word, Excel
    and maybe PowerPoint files as I have changed the computers I develop on.
    They are in my Gmail history but they are easier to access from my JotForm
    account.
    Best Wishes,
    Paul D Pruitt
    socrtwo@s2services.com
    (301) 493-4982
    9006 Friars Rd.
    Bethesda, MD 20817-3320
    - My cousin Christo Brock's Kickstarter documentary
    projecton
    swimmer Missy Franklin
    - Have you seen Sparkol's VideoScribe ?
    Forget PowerPoint, create Powerful videos quickly.
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    JotForm Support

    Answered by EltonCris on April 24, 2013 at 04:48 PM

    Hi Paul,

    Glad my colleague was able to help you with this.

    Would you mind clarifying your other question "Did you bring over the Emails as well with the attached corrupt documents?". Yes you're right, when the form is transferred, you will be able to access the form data by logging in to JotForm.

    Thanks!