What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can access your submissions on the submission page.
1.Go to MY FORMS.
2. Click the form title then click Submissions.
If you still cannot see the file, please share us the form url.
And also make sure your upload field is set to required so that your user will not able to send the form without the upload file.