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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Firefox 20.0.1 Unable to move text cursor using Mouse If the section was previously hidden with a form collapse

    Asked by harpon on April 24, 2013 at 11:55 AM

    Hi, I have found while testing my form across various browsers that in firefox ver20.

    I have hidden but open form collapses containing  various input fields.

    When a section below a form collapse is revealled by a condition the cursor in the currently selected input field becomes fixed to the end of the text that has been input. Making it impossible to edit what has been inputted without deleting text.

    Its a small thing but annoying enough for my customers using firefox to quit the form.


    Any suggestions

    Page URL:

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    Answered by jefreylandicho on April 24, 2013 at 12:48 PM

    I was able to replicate the same issue and have forwarded your concern to our developers. Please wait for their response regarding this issue.

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    JotForm Founder

    Answered by aytekin on April 25, 2013 at 10:43 AM

    Hello Harpon,

    We added this to our bug list. The problem happens in Firefox if the form fields were hidden under a form collapse. It is not possible to give a time frame for the fix. If this is an important concern for you you should not use the form collapse for the time being. 

    Thanks for your patience. 

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    Answered by flautomotion on June 15, 2013 at 09:33 PM

    I am having the same problem so i think its not fixed what do i do


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    JotForm Support

    Answered by jonathan on June 16, 2013 at 12:05 AM


    Hi, please create a separate thread on your inquiry.

    Use this link http://www.jotform.com/contact 

    Provide as much detail as you can on your issue and we will attend to it as soon as we can.