Firefox 20.0.1 Unable to move text cursor using Mouse If the section was previously hidden with a form collapse

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    harpon
    Asked on April 24, 2013 at 11:55 AM

    Hi, I have found while testing my form across various browsers that in firefox ver20.

    I have hidden but open form collapses containing  various input fields.

    When a section below a form collapse is revealled by a condition the cursor in the currently selected input field becomes fixed to the end of the text that has been input. Making it impossible to edit what has been inputted without deleting text.

    Its a small thing but annoying enough for my customers using firefox to quit the form.

     

    Any suggestions

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    jefreylandicho
    Answered on April 24, 2013 at 12:48 PM

    I was able to replicate the same issue and have forwarded your concern to our developers. Please wait for their response regarding this issue.

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    aytekin
    Answered on April 25, 2013 at 10:43 AM

    Hello Harpon,

    We added this to our bug list. The problem happens in Firefox if the form fields were hidden under a form collapse. It is not possible to give a time frame for the fix. If this is an important concern for you you should not use the form collapse for the time being. 

    Thanks for your patience. 

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    flautomotion
    Answered on June 15, 2013 at 09:33 PM

    I am having the same problem so i think its not fixed what do i do

     

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    jonathan
    Answered on June 16, 2013 at 12:05 AM

    @flautomotion

    Hi, please create a separate thread on your inquiry.

    Use this link http://www.jotform.com/contact 

    Provide as much detail as you can on your issue and we will attend to it as soon as we can.

    Thanks.