What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    First time user adding data fields

    Asked by ruledl on April 09, 2011 at 10:57 AM

    Everytime I drop in a data field, I get "Question is not defined, should be defiend at createInputHTML() function" .  It gives no information as to how to rectify this, am I missing something?

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    Answered by brx250 on April 09, 2011 at 01:28 PM

    Hi there,


    Thank you for using Jotform!


    I’ve tried recreating the problem on my end but, everything seems to be in order. That said, this might be a browser issue. Go ahead and post additional information on the browser you are using.This will help us look into this further. Thank you and we’ll be waiting for your reply.



    Albert | JotForm Support

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    Answered by ruledl on April 09, 2011 at 03:09 PM
    Thank you.
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    JotForm Support

    Answered by liyam on April 09, 2011 at 03:12 PM


    Have you tried clearing your web browser's cache? That might do the trick. 

    Hope this helps.

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    Answered by serkan on May 12, 2011 at 03:28 AM

    This problem is fixed now.