What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is our reservation form not visable?

    Asked by antelopeexpress on April 24, 2013 at 04:24 PM

    The jot form on our web page is not visable and customers can not make a reservation. Please help! Respond to lisaa.hayes@yahoo.com.

    Page URL:
    http://www.antelopeexpress.com/Reservations.htm#

    reservation form
  • Profile Image
    JotForm Support

    Answered by EltonCris on April 24, 2013 at 04:59 PM

    Hi,

    That's because you've over-limited the free limits for this month which is 100 submissions per month for free users. You currently have 104 submissions in total. You should have received an email from JotForm that discussed about this and you have to upgrade in order to avoid interruption of the service.

    Anyway, I have reseted your submissions counter from 104 to 50 so your forms should now be working fine. Note that we can only do this once per account so you should probably consider ugprading to one of our paid plan when you get over-limited again.

    Hope this clarifies your concern. If you have further questions, do let us know. Thank you!