Why is our reservation form not visable?

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    Asked on April 24, 2013 at 04:24 PM

    The jot form on our web page is not visable and customers can not make a reservation. Please help! Respond to lisaa.hayes@yahoo.com.

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    Answered on April 24, 2013 at 04:59 PM


    That's because you've over-limited the free limits for this month which is 100 submissions per month for free users. You currently have 104 submissions in total. You should have received an email from JotForm that discussed about this and you have to upgrade in order to avoid interruption of the service.

    Anyway, I have reseted your submissions counter from 104 to 50 so your forms should now be working fine. Note that we can only do this once per account so you should probably consider ugprading to one of our paid plan when you get over-limited again.

    Hope this clarifies your concern. If you have further questions, do let us know. Thank you!