What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What format do I use to collect a SET fee for a SERVICE that won't charge tax?

    Asked by AudioMovies on April 24, 2013 at 10:51 PM

    I am running a contest that has an entrance fee, and I need to use your paypal link to collect said fee, but when I did my test using my cloned form, tax was automatically added at the paypal site.  Services don't require tax and I don't think it's lawful to collect.  Please advise.  I don't have a screen shot or web page to show you.  Sorry

    Thank you,

    Mary Hackett

  • Profile Image

    Answered by jeanettebmz on April 24, 2013 at 11:37 PM

    I think that is something you need to speak about with Paypal support. It is probably related to how your Paypal account is configured or the type of account you currently have with them