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toddwhitakerAsked on January 1, 2020 at 1:12 AM
I just built my first form. Wonderful tool. A few questions:
1) I want to embed my form in an Unbounce landing page. But when I do so, it doesn't seem to be mobile responsive. How can I make it mobile responsive?
2) If i can't make it mobile responsive, and have to use jotform to host my form, I need to change my username. How do I do that (if #1 is not possible)?
Thanks.
Todd
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AshtonPReplied on January 1, 2020 at 2:39 AM
Thank you for writing to Jotform support.
Can you please provide us with the URL where you have embedded the form so that we can check and assist you accordingly.
For your second query, we can help you to change your account username. If you would like us to change the same, please provide us with the new username. We will check the availability and change it accordingly. You can also customize your form URLs if you want. Please refer to this guide for more details: How-to-Create-a-Custom-URL-of-a-Form
Hope this helps.
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toddwhitakerReplied on January 1, 2020 at 11:15 AM
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Richie JotForm SupportReplied on January 1, 2020 at 11:40 AM
Can you please try to embed your form using the Iframe code?
Here is a guide:https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Regarding your username, kindly share at least three unique username so that we can check its availability.
Do note that we will update your account using the first available username.
Looking forward for your response.
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toddwhitakerReplied on January 1, 2020 at 12:08 PM
Hi Richie,
Thanks. That worked. It looks good now. One last thing on the formatting of the mobile form - When I look at it on mobile, the First Name and Last Name are on different lines, but the Last Name field is offset to the right. It looks odd. How do I move it below the First Name field, so it doesn't look like a mistake?
Thanks.
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Richie JotForm SupportReplied on January 1, 2020 at 12:29 PM
You may try this custom CSS to align your field correctly in mobile.
@media screen and (max-width: 480px) {
#last_122{
margin-left: -133px;
}
#sublabel_122_last{
margin-left: -133px;
}
}Guide:https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes
Please give it a try and let us know how it goes.
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toddwhitakerReplied on January 1, 2020 at 12:47 PM
That works. Thanks. And... one more thing. :) The first field - "I understand and agree to the above" - I've set the "initial" field to a Width and Limit Entry to 3 pixels, but it isn't reducing the width of the field, only the character entry limit. It looks strange having a wide initial field, particularly given the First Name and Last Name fields are shorter. How do I fix that?
Thanks.
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Vanessa_TReplied on January 1, 2020 at 1:02 PM
Please add the custom css below to adjust the initials field width.
input#input_135 {
width: 50px !important;
}
You can change 50 to a smaller number if you want the field to be smaller.
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toddwhitakerReplied on January 1, 2020 at 1:12 PM
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Ivaylo JotForm SupportReplied on January 1, 2020 at 1:23 PM
Since a ticket has been opened here regarding another matter, I have moved your last question to the following thread: