hello, I just cancelled through paypal as I was advised to do by your c

  • animalquest
    Asked on January 1, 2020 at 8:32 AM

    hello, I just cancelled through paypal as I was advised to do by your customer service and I signed up again using the New Years discount. When will I get my refund for the year I just paid in full at the end of November?

  • Ivaylo JotForm Support
    Replied on January 1, 2020 at 8:42 AM

    I have added you to the Refund Queue. Our Billing team will process the refund.

    Let us know if you need any further assistance.