How to downgrade plan/account

  • Profile Image
    Asked on April 25, 2013 at 04:03 AM

    Dear Sirs,


    We have a premium 10,000 users registration and we would like to downgrade it to a 'starter registration'.



    C Gosset

    University of Liège

  • Profile Image
    Answered on April 25, 2013 at 04:49 AM


    You may downgrade your subscription in your account.

    1. Click on the icon found on the upper right part of the screen if logged in on your JotForm account.

    2. Click Account

    3. Select Billing

    4. Click Switch Plan under Starter Kit

    Hope this helps.

    Thank you