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utvendigrenholdAsked on January 2, 2020 at 4:28 AM
Hi
This has been a mistakeCan you please refound the sub ?Greate regards jr -
Ashwin JotForm SupportReplied on January 2, 2020 at 6:35 AM
I am not sure if I have understood your question correctly. I did check your account and found that you have active bronze yearly subscription which was renewed on Dec 13, 2019.
Do you want us to cancel your subscription and downgrade your account to free plan? Do get back to us on this and we will do the needful.
We will wait for your response.
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utvendigrenholdReplied on January 2, 2020 at 4:51 PM
Hi
YEs i would like to get back to the free plan
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David JotForm Support ManagerReplied on January 2, 2020 at 7:04 PM
As per your request, we have cancelled your Bronze subscription(I-JLTCFD9GLC34). Your account username "utvendigrenhold" is back to free plan.
Please allow 3 to 5 business days for the refund to be completed.
Let us know if you need more help.
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utvendigrenholdReplied on January 3, 2020 at 1:50 AMThank you for your help!
fre. 3. jan. 2020, 01:04 skrev JotForm :
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