What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Submission e-mails not being sent throughAsked by dmitch on April 25, 2013 at 08:29 AM
Once a site iser submits my form the alert Emails are still not being sent to me. I have to check the inbox everyday. Can someone help?
Upon checking your account, i found that your email id "email@example.com" is in our bounce list (reason mentioned below).
firstname.lastname@example.org is IN the bounce list
Reason(s) : 5.4.7 - Delivery expired (message too old) 'timeout'
I have removed this email address from the bounce list and you should start receiving your submission emails now.
Let us know if you continue to have this issue.