Email validation case sensitive issue

  • firmexcs
    Asked on January 2, 2020 at 7:38 AM

    Hi Jotform Support,

    It appears that your email validation requires that addresses be given in all lowercase letters. If I enter any uppercase letters in an email address, I receive a validation error (i.e. please enter a valid email address).

    Since email addresses are case-insensitive, letter case should not be a factor in the address validation.

    Please let me know how best to proceed.

    Best regards,

  • Richie JotForm Support
    Replied on January 2, 2020 at 8:27 AM

    To clarify, are you referring the email validator widget?

    I have tested the widget and it seems,it is not case sensitive.

    May we know if you have setup an SMTP in your email validator widget?

    Looking forward for your response.