What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Input not registering in address fieldAsked by cateringonline on April 25, 2013 at 09:24 AM
I've hidden some sub-labels in the Address field (which is a required field in my form). Now the input is not registering. I keep getting the "This is a required field" alert although all the fields are filled. Pls help.
I am able to reproduce this issue. I am creating a ticket and forwarding your issue to our development team. Please stand by for updates from them.
We opened a bug ticket about this but it is hard to say how long it might take for us to find a fix for this. So, I recommend making this field non-required for the time being.