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  • Profile Image

    Input not registering in address field

    Asked by cateringonline on April 25, 2013 at 09:24 AM

    Hi,

    I've hidden some sub-labels in the Address field (which is a required field in my form). Now the input is not registering. I keep getting the "This is a required field" alert although all the fields are filled. Pls help.

    Page URL:
    http://form.jotform.me/form/31142879993467

    Screenshot
    address field required field hidden
  • Profile Image

    Answered by sidharth_kch on April 25, 2013 at 09:48 AM

    @cateringonline

    I am able to reproduce this issue. I am creating a ticket and forwarding your issue to our development team. Please stand by for updates from them.

    Thanks,

    Sidharth

  • Profile Image
    JotForm Founder

    Answered by aytekin on April 25, 2013 at 11:24 AM

    We opened a bug ticket about this but it is hard to say how long it might take for us to find a fix for this. So, I recommend making this field non-required for the time being.