PayPal Invoicing Integration: Can we change invoice type from 'product' to 'service'?

  • cimw
    Asked on January 2, 2020 at 4:41 PM
    change from "product" to "service"
  • Mike
    Replied on January 2, 2020 at 4:58 PM

    It seems that PayPal does not offer an option to select the 'product' or 'service' invoice type in their Invoicing API that we use for our integration.

    Note, that in our integration you can disable the 'Shipping Information', so that it will not be included in the generated invoices.

    PayPal Invoicing Integration: Can we change invoice type from product to service? Image 1 Screenshot 20

  • cimw
    Replied on January 2, 2020 at 5:45 PM

    thank you, yes I did set "shipping info" to "no" but the Paypal invoice still lists "shipping" in the summary of charges (set to $0.00).  I'll await word on an enhancement.

  • KrisLei Jotform Support
    Replied on January 2, 2020 at 8:12 PM

    Thank you for trying it. As explained by my colleague Paypal Invoicing doesn't have an option to change the Payment Type to "service". By default, you could only Sell Your Products, Receive User Defined Amount and Receive Donations on this type of integration.

    I will escalate a feature request ticket to our developers and we will provide you with any updates via this thread. 

    Thank you.