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  • Profile Image

    Why am I not seeing Uploaded Files for My Form?

    Asked by geauxscreens on April 25, 2013 at 12:24 PM

    I get the submisson form but no attachment...
    No erros, submits fine..


    Thank u 

    CJ 

    Page URL:
    http://www.geauxscreens.com/home/help_wanted_

    upload uploads attached files attached file attachments attached files file upload file uploads missing file missing files email template file tag fi
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    JotForm Support

    Answered by KadeJM on April 25, 2013 at 01:52 PM

    Hello CJ, I looked and I can see that this form currently has 2 submissions with 2 files attched when looking at them inside your Submissions Control Panel.

    To correct this problem, my suggestion is that you Delete the Email Notification and Create a New One. Or you can always just manually add in the Necessary Columns and Upload Tag which shows you information from from the Upload itself.

    When you say you didn't recieve the attachment but after I investigated this issue some more it looks like this was actually just in the Email Notification where you may have not seen it since I didn't see the tags that would show the Uploads to you so because of this it appears that you aren't recieving them when you are.