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ellyhudsonAsked on January 2, 2020 at 5:52 PM
My form is here: https://form.jotform.com/193534840150151
I tried filling it out and when I hit "submit" I received a message that said "order i.d. is missing!"
What do I need to do to fix my form and receive online submissions?
Thanks!
Laura
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Richie JotForm SupportReplied on January 2, 2020 at 8:00 PM
I have checked your form but I can't seem to find any payment integration.
The error message usually is shown when the payment integration was not setup correctly.
May we know if your form is embedded to a web page?
I have tested a cloned version of your form but I can't seem to replicate the issue.
I have cleared your form cache.
Kindly try to test your form again and let us know if the issue still remains.