I changed the email address that receives online request forms through Jotform but the 'test' form went to my old email address. How can I change thi

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    Asked on April 25, 2013 at 02:11 PM

    How can i change the email address that online forms / inquiries are sent to?  Why has it continued to go to the old address when I followed instructions on changing the old address? 


    Thank you,


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    Answered on April 25, 2013 at 02:48 PM


    Please let us know which form you are having issue with. If you click on "Test Email" button, it will always send email to the account email id registered with jotform. Thats how it is designed.

    If you need to test your form's notification, you need to do the actual form submission. You can click on Preview and submit your form to test the notification settings.