Transferring to new system

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    Asked on January 03, 2020 at 12:20 PM

    My plan has spent the past 20-minutes upgrading to 'Bronze' and nothing seems to be happening!

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    Answered on January 03, 2020 at 01:42 PM

    You are currently on the Premium plan, which is very similar to the Bronze plan. Your next billing date is 11th September 2020.

    May we ask why do you need to upgrade to the Bronze?

    If you still want to switch to Bronze, please try to use different browser.

    We will wait for your response.