Can't reset new password

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    Jingfu 
    Asked on January 03, 2020 at 03:38 PM

    can't work for reset new password

    i go for forget password. don't get a link for reset new password

    what happy my account

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    gerardw
    Answered on January 03, 2020 at 05:16 PM

    Please login using your account username and reset the password. The reset password link will be sent to the email address linked to your account. 

    I can see that the email address by which you opened this thread does not exist on our server. Hence please let us know your account username so that we may check the linked email address.