What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal Payments Advanced Integration

    Asked by sumcom82 on April 25, 2013 at 05:26 PM

    We just signed up for JotForm Premier AND for PayPal Payments Advanced, but you currently do not support Advanced. I queried PayPal about API credentials to work with your PayPal Pro integration, and they told me that they no longer provide API for new Pro customers but will honor those with API already set up.

    That apparently means that for New JotForm customers the only PayPal integration you support is standard, where the user has to make a payment that appears as if its going through the PayPal whereas we are working towards offering credt card payments (hosted by PayPal) on our own web pages and JotForm would be the perfect tool to use, if only...

    Can you tell me what the timeframe is for offering PayPal Payments Advanced as a payment tool option? I have seen indications in your forum that you have added this to your developer wish list.

    We would be such a fan and very grateful if you could enable this sooner rather thank later.


    Essex County CASA (supporting abused and neglected children in foster care).

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    JotForm Support

    Answered by Mike_T on April 25, 2013 at 06:37 PM

    Thank you very much for provided information. I did not know that PayPal is no longer providing API access for their new PayPal Pro customers. It might be a good reason for our Developers to implement the PayPal Payments Advanced integration as soon as possible.

    I am going to escalate a ticket to our Development Team, and we will keep you updated via this thread.

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    Answered by ameliacaruso on July 02, 2013 at 10:14 PM

    I am very interested in whether this item has moved forward in any way?

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    Answered by dinesh-it on July 02, 2013 at 10:52 PM

    Hi, Sorry for the inconvenience. Your Feature request Ticket was already assigned to our developers. Which means your request is in the list. We cannot provide any ETA about this feature. We will udpdate you once we received any information from our developers.

    Thank you for your patience.