Too Many Submissions to Pull Report

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    mmeyers
    Asked on April 25, 2013 at 05:58 PM

    One of our forms was posted to some freebie site and we received 30,000+ submissions in one week. I am unable to pull a report that large from your application as it just times out. How else can I pull this report?

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    jeanettebmz
    Answered on April 25, 2013 at 07:03 PM

    I think, you can make partial downloads . Please see the steps below

    While on the form's submissions page, click on Preferences icon (small gear image on screenshot below) on the right side and select a date range.


    Click the Time Frame drop down to show the list of options for partial downloading of submissions.

     

    You can also use "Custom Time Frame" to limit the date range of your submissions so you can get a smaller batch of submissions for easier download.

     

    Then click on the Excel/CSV/PDF link.