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MarcAsked on January 4, 2020 at 2:35 AM
Hello,
I've been a customer for a couple years. I had to cancel my subscription this year and did it early. I remember doing this because it asked me if I was sure many times.
On 12/23 my checking account was charged $390. I'm not sure why this happened but I'd like to get a refund.
Thank you
Marc -
Jed_CReplied on January 4, 2020 at 6:21 AM
As per your request, I have now cancelled your subscription and refunded $390 amount. The refund normally takes 7-10 business days to be credited to your account.
Let us know if you have any questions or if you need further assistance.