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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Thank you URL not working on my Paypal Form

    Asked by robert37 on April 26, 2013 at 12:03 AM



    In Jotform, I have made a couple of forms linking to Paypal. I specified a return URL in the proper Jotform box. However, whenever I use it to send a test order to Paypal, after order completion, it just redirects back to the generic Jotform Thank-you page on the Jotform website.


    Any ideas?





    Page URL:

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    JotForm Support

    Answered by EltonCris on April 26, 2013 at 01:31 AM

    Hi Robert,

    It seems to be fine when I tested my form and your cloned form here. It may be due to cache issues with your browser since we longer have issues with delayed updates of the form. I would suggest to try it again this time. I've cleared your form's cache here for sure. Let us know if this doesn't help so we can look it further.

    You can use the following link to make a test: http://www.jotform.com/form/31091277343148

    We'll wait your updates here. Thanks!