Form displaying 'incomplete values' error

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    Jacco Buisman 
    Asked on January 05, 2020 at 10:20 AM

    Dear Jotform,

    I've created my first Jotform form, but when I tested it, I got an error. See attachment. I tested several things, but without succes (removed all required options, cleared cache, cookies, etc.). Could you please help me where in my form something is wrong? I also tested via the option to test the and fill form within Jotform.

    Form: https://form.jotform.com/200034159914045

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    AndrewHag
    Answered on January 05, 2020 at 12:41 PM

    I am able to replicate the issue on your form. However, the cloned form seems to be working fine without any issue. Would you mind cloning the form and embed it on your website?

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    ufchogeland
    Answered on January 05, 2020 at 01:58 PM

    Hi Andrew. Thank you for your fast reply. I made a clone:https://form.jotform.com/200045939053350

    I tested it within Jotform (example form - fill form) and embeded it again within my website. Unfortunately same error with  both tests....

     

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    Mike_G
    Answered on January 05, 2020 at 04:20 PM

    I have created a cloned version of your form in my account and I have moved it to your account. That form appears to be working even after I have moved it to your account.

    It seems that the issue only happens to form created in your account. Can you try creating a form with basic fields from scratch to see if the issue also happens on newly created forms, please?

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    ufchogeland
    Answered on January 06, 2020 at 03:40 PM

    Hi Mike,


    thanks for your reply. The clone you created works! I also created a basis form: https://form.jotform.com/200055297949059. That one works als well. Thanks!


    the only thing not working is creating a pdf attached to the notification mail once a filled form is submitted. But that's perhaps another problem where I have to create a new question for?

    Regards,

    Jacco

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    Kiran
    Answered on January 06, 2020 at 06:48 PM

    The other question related to PDF attachment is moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/2102790-

    Thanks!