submission edit link

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    sportygal87
    Asked on January 05, 2020 at 04:22 PM

    Up until last week I had a link to edit submissions on the bottom of submissions I received from clients.  Now I don't see that and being able to use that link is very important for our staff to be able to print the submission.

    Has that feature been discontinued or have I changed something which hides that?


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    JohnRex
    Answered on January 05, 2020 at 04:51 PM

    I can see that you are referring to the Email Autoresponder (email sent to the submitter) of this form: https://www.jotform.com/92785041149158 

    As I checked the template, the EDIT LINK is added at the top of the email:

    15782609642101060.png

    But if you're referring to this instead:

    15782610492101060 2.png

    This can only be seen on Email Notification (the email sent to the form owner).

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    sportygal87
    Answered on January 09, 2020 at 08:07 PM

    I believe I am the form owner...business receiving info on the form.  As the owner I do need to see the link taking me to jotform form submission.  Is having too much data stopping me from seeing that link?  My shorter submissions don't seem to have a problem showing that link.


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    Jed_C
    Answered on January 10, 2020 at 12:57 AM

    I don't see {edit_link} in your email notification, but you can add that by following this guide https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    Let us know if adding that doesn't work for you.