What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I received a bill from a company called Plimus

    Asked by alturn on April 26, 2013 at 07:12 AM

    This company says they are going to charge my credit card $90. I have a free account. What is this?

    charge credit card
  • Profile Image
    JotForm Support

    Answered by KadeJM on April 26, 2013 at 10:13 AM

    Hi, Plimus is one of our Payment Systems actually. I just looked at your current account alturn and it is showing that you have a current and ongoing Yearly Premium Subscription. I can see that it was last charged on 8/3/12 and then the prior year on 8/2/11. 

    Do you have any other accounts or is it only this one? Are you able to provide us with an Invoice/Reference Order Number for this charge so that we can locate it if this was possibly done in error?