How to change the name which is displayed in custom form URL?

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    AngelaLind
    Asked on January 06, 2020 at 02:45 AM

    I have a problem with the URL. My name is in the URL and I can't have my name on some forms I will create. The main reason I upgraded my account is for other forms I need to create and my name can't be shown on the URL or anywhere.

    I can have a separate account with jotform so my name is not displayed but I already paid for the bronze plan and I want to use the plan for forms that are in my actual account but also in a new account. 
  • Profile Image
    Ashwin
    Answered on January 06, 2020 at 02:45 AM

    Please note that if you want the forms to remain in your account with username "AngelaLind" and also want to use custom form URL, your username will always be displayed in custom form URL. 


    The only possibility is to change your account username. Once your account username is changed, the new username will be added in form's custom URL. DO get back to us with your desired username and if it is still available, we will change your account username.