How to hide texts in the submissions page if there's a conditional logic connected to it?

  • rbell1
    Asked on January 6, 2020 at 4:22 AM

    Hi

    I have the following text  "Sorry you must be at least 16 years of age to become a member" that only becomes visible if a members age is less than 16 years.  I would like to hide that text in the form submission if the members age is 16 years or older.

    Can you please let me know how I can do that.

    Thanks

    Richard

    Jotform Thread 2101529 Screenshot
  • jherwin
    Replied on January 6, 2020 at 4:48 AM

    If you configure to display text and headers on your submission page then texts will always be displayed even if you have a conditional logic connected to the texts.

    The workaround for that is to display the message using a long/short-text entry field so it can hide in your submissions page if the age is greater than 16.

    Please give that a try and let us know how it goes.