Login Suspended

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    Asked on January 06, 2020 at 10:34 AM

    Dear Admin,

    I cannot login into my account. It stated that login-suspended. I don't think I against your rules because I don't store any login credentials in my forms or any sensitive info. It is just my customer's details for trip. Please do rectify this issue.

    Thank you.

  • Profile Image
    Answered on January 06, 2020 at 11:57 AM

    Your form titled "Semakan Kelayakan Pinjaman Perumahan" has bee found suspicious. In order to reactivate your account, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2101952 as your subject. We will let you know about the status of your account after a thorough review of your proofs.