Login Suspended

  • xylenedz
    Asked on January 6, 2020 at 10:34 AM

    Dear Admin,

    I cannot login into my account. It stated that login-suspended. I don't think I against your rules because I don't store any login credentials in my forms or any sensitive info. It is just my customer's details for trip. Please do rectify this issue.

    Thank you.

    Jotform Thread 2101952 Screenshot
  • David JotForm Support Manager
    Replied on January 6, 2020 at 11:57 AM

    Your form titled "Semakan Kelayakan Pinjaman Perumahan" has bee found suspicious. In order to reactivate your account, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2101952 as your subject. We will let you know about the status of your account after a thorough review of your proofs.