jmather2022Answered on January 06, 2020 12:32 PM
We have been using JotForm to collect applications for Milwaukee Montessori School and lately people have been having a really hard time submitting the application fee which hasn't happened before.
I would say its user error but its happening too frequently with the same complaint.
6 complaints in the last month...
Can you please look into this and let us know how it can be fixed?
Page URL: https://form.jotform.com/90547634173965
VincentJayAnswered on January 06, 2020 03:11 PM
May we know the error message or the complaint so we can try to replicate the issue?
You can share a screenshot here in the Forum by following this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We'll wait for your reply. Thank you.