The"next" button to advance from the first to the second page is not showing

  • CommunityFdnSPCF
    Asked on January 6, 2020 at 4:38 PM

    Hi,

    In addition to the last question/issue I submitted, I am also not seeing the "next" button to advance from the first page to the second page.  Why is this and how do I correct the issue?

    Amanda

  • David JotForm Support Manager
    Replied on January 6, 2020 at 8:53 PM

    Thank you for contacting us. Is this the form in question? https://form.jotform.com/90086042363250 

    It currently shows disabled. I have cloned it though, and the clone version shows the next button, which let's you advance to the second page, you can test it here: https://form.jotform.com/200057811604950

    If that is not the form, please let us know which one is, so we can test further.

  • CommunityFdnSPCF
    Replied on January 7, 2020 at 10:50 AM

    Hello,
    No this is not the form, which is the issue. I cloned this form https://form.jotform.com/90086042363250 and have updated all the links in the new forms (see below) hoping this would provide access to the new application form.
    [cid:image001.png@01D5C540.A044F430]
    Thanks in advance,
    Amanda Willie
    Grants and Data Manager
    Stratford Perth Community Foundation

  • David JotForm Support Manager
    Replied on January 7, 2020 at 12:42 PM

    Your screenshot did not post on this forum thread, please make sure to open the thread in the browser first, here is the link to this forum thread: https://www.jotform.com/answers/2102595-

    Then follow this guide from step 2 and forward: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    The link of the form you have shared is not loading anything, because the form status is disabled, however, it can be enabled as shown on this guide: https://www.jotform.com/help/180-How-to-Enable-Disable-a-Form

  • Amanda
    Replied on January 7, 2020 at 1:27 PM

    The form that is disabled is the Community Grants 2019 which is not the form I want to use.  I need to use the Community Grants form that is currently active.

    1578421641Capture Screenshot 10

    I want to make the Community Grants Application form that is check marked above to be linked to the Community Grants Application - Access form that is check marked above so that when applicants start to fill out the form they are able to leave the form and return.

    I hope this helps to clarify and thanks in advance.

    Amanda


  • David JotForm Support Manager
    Replied on January 7, 2020 at 3:04 PM

    This seems to be related to a different inquiry, and no longer to what was originally reported here. We will be glad to address this new question in the following forum thread: https://www.jotform.com/answers/2104285-

  • CommunityFdnSPCF
    Replied on January 7, 2020 at 3:50 PM

    Thanks for that info, that did the trick!
    Have a wonderful week!
    Amanda Willie
    Grants and Data Manager

  • David JotForm Support Manager
    Replied on January 7, 2020 at 4:58 PM

    You are welcome! :-)