What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    If using authorzie.net. do I need an ssl certificate on my website to have a secure transaction?

    Asked by Lee Hamblen on April 26, 2013 at 02:18 PM

    I have websites that are using paypal now with no ssl certificate needed as transaction all takes place at PayPal.  I also have client using authorize.net for transactions, and we needed to put ssl certificate on his website to have ssl show.  Does the transaction take place on my website or does it leave like simple PayPal site?



  • Profile Image
    JotForm Support

    Answered by EltonCris on April 26, 2013 at 03:12 PM

    Hi Lee,

    You actually need both if you'd like to have a high level of security within your page. Actually what most important is the SSL for the transaction where the CC data and payment will be processed. If you are going to use Authorize.net on your form then I would highly recommend enabling https (SSL) on your form. We do support secure form here (https://secure), here's how to get your secure form URL. This would ensure you that the form will be securely processed by our reliable 256 bit High-grade SSL encryption. I believed the form will be processed directly on your page since Authorize.net has built in CC fields, therefore it can process payments directly on your form.

    Let us know if you have further questions.