What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can your dev team add ALT text to the Wishbox Image?

    Asked by jordanatdod on April 26, 2013 at 02:56 PM

    Hey Jotform team,

    I have a quick feature request that I'm hoping can get into your pipeline really quick. We love your product and I'm happily subscribing to the pro service.

    I just have one issue—my client (an international, Fortune 500) uses Lotus notes to receive all of their e-mails. Lotus Notes has a well known bug where PNGs are removed from the e-mail. It would be really great if the PNG that is included in the e-mail that is sent our from Wishbox had some form of ALT text that would be visible when PNG display is turned off. I figured you could just return the URL to the link a second time for the ALT text and that would be an effective result for plain text e-mail people as well.

    Thanks in advance for your time!

     

    All the Best,

    Jordan Ryan

    Feature Request JotForm wishbox
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    JotForm Support

    Answered by Mike_T on April 26, 2013 at 03:59 PM

    Thank you for contacting us.

    We can add a feature request ticket to the system, but we will not be able to provide any ETA. As far as I know, Developers are focused on new projects so it is not likely that additional option can be added very fast.

    I have noticed that we send a wishbox image URL if notification is set to plain text mode. It is added via 'Describe problem or suggestion' field.

    Example:

    Result email with the link.

    Is this something that can work for you?

  • Profile Image

    Answered by jordanatdod on April 26, 2013 at 04:40 PM

    Thank You! This will help.

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    JotForm Support

    Answered by Mike_T on April 26, 2013 at 04:42 PM

    You are quite welcome. Thank you for using our service.

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    Answered by ceu.csupomona on November 10, 2015 at 02:20 PM

    was there ever an update for the ALT text for images
  • Profile Image
    JotForm Support

    Answered by jonathan on November 10, 2015 at 04:37 PM

    @ ceu.csupomona

    We will attend to your question separately here http://www.jotform.com/answers/702034

    Thanks.