Feedback form problem with IE and Joomla

  • Profile Image
    fpeurope
    Asked on April 10, 2011 at 04:35 AM

    Dear staff,

    I state that I have already checked possible solutions in the forum, unfortunately without success.

    I have embedded a feedback form in joomla using the Jumi module. It works perfectly with Firefox, but it doesn't appear with IE.

    I have tried to change <script src="//www.jotform.com/min/g=feedback" type="text/javascript"> with <script type="text/javascript"> like someone suggests in the forum, but the result was that the feedback button disappeared also in Firefox.

    Thanks in advance for helping me,

    Altheo

  • Profile Image
    liyam
    Answered on April 10, 2011 at 11:35 AM

    Hello,

    Unfortunately, the Jotform feedback script is in conflict with your mootools.js.  Do you have any specific use on your page for mootools?

    This conflict also happens also in Chrome browsers.

    Hope this helps.

    Thanks.

  • Profile Image
    fpeurope
    Answered on April 11, 2011 at 01:51 AM

    Great! Thank you.

    I have installed Mootools Control and solved the problem.