What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Feedback form problem with IE and Joomla

    Asked by fpeurope on April 10, 2011 at 04:35 AM

    Dear staff,

    I state that I have already checked possible solutions in the forum, unfortunately without success.

    I have embedded a feedback form in joomla using the Jumi module. It works perfectly with Firefox, but it doesn't appear with IE.

    I have tried to change <script src="//www.jotform.com/min/g=feedback" type="text/javascript"> with <script type="text/javascript"> like someone suggests in the forum, but the result was that the feedback button disappeared also in Firefox.

    Thanks in advance for helping me,


    Page URL:

  • Profile Image
    JotForm Support

    Answered by liyam on April 10, 2011 at 11:35 AM


    Unfortunately, the Jotform feedback script is in conflict with your mootools.js.  Do you have any specific use on your page for mootools?

    This conflict also happens also in Chrome browsers.

    Hope this helps.


  • Profile Image

    Answered by fpeurope on April 11, 2011 at 01:51 AM

    Great! Thank you.

    I have installed Mootools Control and solved the problem.