- jodomAsked on April 26, 2013 at 03:20 PM
Good afternoon! I've set up a website that incorporates several different forms for individual users. I have sent test emails from each form, however they appear to not be coming to my inbox. I have set the sender name on each form to firstname.lastname@example.org, which I knew was a fix I was informed of a while back, however that doesn't appear to be helping at all. Any assistance is certainly appreciated!
- sidharth_kchAnswered on April 26, 2013 at 03:29 PM
I checked your from "" and verified the email notification configuration has no issue. I checked our email server log and see that emails are getting delived to your email id. Here is the email server log for your reference:
/var/log/jotform/amazonSES.log:[26/Apr/2013:15:16:24 -0400] 31145904040139 AmazonSES Sent email to email@example.com - MessageID:0000013e47c665eb-c809d838-3573-42df-bdce-c2654670ac20-000000 - RequestId:c96607ea-aea5-11e2-bf7b-f5f0eafd06fd
Request you to please check in your SPAM forlder and see if the emails are there. Let us know if you continue to have this issue.