File Uploader Uploadcare widget is not working, my clients cannot attach files.

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    krenatif
    Asked on January 07, 2020 at 08:39 AM

    And one more trouble is File uploader gadget, a lot of my client cannot
    attach files, please check this also.

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    BDAVID
    Answered on January 07, 2020 at 08:53 AM

    Your form does not have a File Upload field. Could you let us know what is the form where the issue is happening? Also, could you share a screenshot of the error message received?

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Also, let us know what type of file they are trying to upload, and the file size.

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    krenatif
    Answered on January 09, 2020 at 05:50 AM
    Many my client cannot upload files, please check.
    ในวันที่ อ. 7 ม.ค. 2020 20:54 Jotform เขียนว่า:
    ...
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    BDAVID
    Answered on January 09, 2020 at 07:25 AM

    If you are referring to this form: https://form.jotform.com/200075512596453 

    The File Uploader Uploadcare widget is not working, because the it is missing the Public Key:

    1578572599publickkey.png

    Otherwise, you may delete it, and use a native File Upload field:

    07-17-2017-1500241058.png

    Let is know if you need more help.