Problems with accessing form for public viewing

  • Profile Image
    Jonathan 
    Asked on January 07, 2020 at 12:46 PM

    Hi,

    I've recently created a form and have copied the link for people to view it from ,y website.

    However, when clicking on the link I/they only get the login page. I need a direct link accessible to everyone.

    What is it I am doing wrong?

  • Profile Image
    FelipeSantana
    Answered on January 07, 2020 at 03:43 PM

    Hi Jonathan!

    My apologies for any inconvenience you may be facing, and I am more than happy to offer you our assistance with this issue.

    I have tried to find your account through the email that is provided jp*****lfe@mail.com and I am unable to find an account with that email. If you could please provide us with the account username or the form URL so that we may take a closer look at this for you.

    We look forward to hearing from you!

  • Profile Image
    Jonathan 
    Answered on January 09, 2020 at 05:50 AM

    Hi,
     
    Apologies,
     
    I sent the wrong email.
     
    Here is the correct email via a google sign in: j*********etcalfe@gmail.com
     
    Best,
     
    Jonathan
     
    Sent: Tuesday, January 07, 2020 at 8:43 PM
    ...

  • Profile Image
    BDAVID
    Answered on January 09, 2020 at 07:35 AM

    In order to avoid showing a login page, please do the following:

    1) Go to PUBLISH.

    2) Then go to ASSIGN FORM.

    3) Uncheck the "This form is only available to assignees" box.

    98157_uncheck.png

    Let us know if you need more help.