My form directs to incorrect thank you URL

  • Profile Image
    AliBliss
    Asked on April 26, 2013 at 05:13 PM

    ONce a purchase is made through my registration on jotform registration (http://www.jotform.com/?formID=30348720808151) , the 'thank you page' with link to details (the customer needs to participate) are not being delivered. It's going to a dead link. but link is correct on my site - I had 2checkout test it as well as my staff. REGISTRATION IS FOR EVENT TOMORROW. NEED THIS FIXED NOW!!!

    THIS IS CUSTOM url LINK IT'S SUPPOSED TO GO TO: 

    http://allisonbliss.com/walk-cinic-where-to-meet-what-to-bring/

     

    (the page on my website that has registration link that connects to jotform is here: http://walkswithbliss.com/walking-clinics-for-health-visionary-ideas-and-stress-reduction-at-work/

     

    for now I've had to change the override link on 2checkout to redirect to this 'thank you page' but we need to get taht fixed so my 2checkout link can be reset to it's standard link. 

  • Profile Image
    EltonCris
    Answered on April 26, 2013 at 06:13 PM

    Hi,

    I have cleared your form cache here. I really hope this solves the problem. Can you please try to clear your browser's cache as well and recheck the form? I would suggest to restore your 2checout thank you first and recheck if this solves the problem.

    Well wait you reply. Thank you!