Why do I get this error message: 'You have to set the valid credentials first' ?

  • Profile Image
    tomasibrown
    Asked on April 26, 2013 at 05:31 PM

    I've been able to go in my templates and change my pricing but JotForm is not allowing me to

    do this.  I keep getting this error message:   You have to set the valid credentials first.

     

    Thanks for your help.

     

    TB


  • Profile Image
    Mike_T
    Answered on April 26, 2013 at 06:00 PM

    Thank you for contacting us.

    It looks like that form is not integrated properly with the Stripe service.

    Can you please click on the big blue 'Connect with Stripe' button to see if it helps?