Login Suspended?

  • Angel
    Asked on January 7, 2020 at 2:53 PM

    My account is showing suspended. The username is firstadvanceloancenter. I'd appreciate help in getting it back up!

  • Elton Support Team Lead
    Replied on January 7, 2020 at 6:09 PM

    I have unsuspended your account, you can now log in. 

    Your account was suspended because you were asking sensitive information in your forms like Driver's License # and Security #. In order to comply with our rules and prevent this from happening again, you must add the following widgets to your form.

    1. Add Terms & Conditions Widget. This is to require users to read and agree to your presented legal agreement. This will also prevent your form from being flagged as suspicious.

    2. Add Signature Widget where your users sign and agree to provide such sensitive information.