What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Já fiz tudo, mais não chega a mensagem no meu email, o que devo fazer

    Asked by Lili on April 27, 2013 at 06:41 AM

    Já fiz tudo, mais não chega a mensagem no meu email, o que devo fazer?

    This is a re-post of a comment on Adding a form to Blogger

  • Profile Image

    Answered by moonzkie on April 27, 2013 at 07:36 AM


    Can you please specify the page where you are trying to embed the form, for us to check further? As for the notification email, please try to follow the instructions on this guide to learn how to prevent the not receiving issue: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Please note that  the Test Email function in the Email Alerts screen can only send to the address associated to your JotForm account. To test your newly added recipient emails, you must send a real submission to your live form.

    Thank you.

  • Profile Image

    Answered by Liriane on April 27, 2013 at 08:15 AM
  • Profile Image

    Answered by jefreylandicho on April 27, 2013 at 01:14 PM

    Por favor, tente mudar o seu remetente E-mail para noreply@jotform.com e ver se funciona.

    Se você precisar usar seu endereço de e-mail para o seu E-mail Sender, recomendamos Endereços IP Whitelisting Jotmails primeiro a prevenir-mail de notificação de não ser recebido.

    Se você ainda não conseguiu receber o seu formulário de notificação, por favor, entre em contato conosco novamente.

  • Profile Image

    Answered by Liriane on April 27, 2013 at 04:27 PM

    Obrigada!!! Já está resolvido...

  • Profile Image

    Answered by Aurea  on March 31, 2015 at 05:43 PM

    eu esqueci a minha palavra passe do id Apple e quero recuperar, segui todos os passos.  Agora a mensagem de confirmação não chega até hoje.    O que faço?
  • Profile Image
    JotForm Support

    Answered by BDAVID on March 31, 2015 at 07:00 PM

    @Aurea, your questions will be addressed on this thread: http://www.jotform.com/answers/544410