Old form name is still showing up even after changing the page title

  • eatertainmint
    Asked on January 8, 2020 at 3:42 AM

    I did this and it's still sharing the old name. Any other suggestions?

  • Girish JotForm Support
    Replied on January 8, 2020 at 6:01 AM

    If you are referring to this form "200058983041148", then I think the page title is not changed:

    15784812610801 19 Screenshot 10

    Please review and let us know if you are referring to this form. If not, please provide us the form URL to check.

  • Matt
    Replied on January 8, 2020 at 2:51 PM

    That's what I want it to say. It's showing (screenshot attached)


    1578513063Screen Shot 2020 01 08 at 1 Screenshot 10

  • SebastianVanH Jotform Support
    Replied on January 8, 2020 at 4:55 PM

    Hi Matt,

    If you wish to change the HTML Page title, then this can be done in the settings of the form by scrolling down:

    1578520472demo Screenshot 10

    As always, please do let us know if you have any further concerns regarding this topic, we are more than happy to help!

  • Matt
    Replied on January 8, 2020 at 4:59 PM

    I did that — do you see the screenshot that I put? It shows it as Food + Health Expo Exhibitor Registration, and I changed it to Donut Fest LA.

  • SebastianVanH Jotform Support
    Replied on January 8, 2020 at 5:43 PM

    Hi, Matt!

    Yes, we can see your screenshot, thank you for that.

    I have tested your form link on an iPhone 7 and it appears to show the correct title "Donut Fest LA":

    1578523301IMG 1931 Screenshot 10

    Can you please provide more information as to how you are sharing the form? And on which platform? That way we can try to test and reproduce the issue so that we can provide you with a prompt resolution!

    Again, if you have any further concerns regarding this topic, we are more than happy to help!

  • hospitalityfund
    Replied on January 8, 2020 at 6:11 PM

    I'm sharing it through Facebook messenger. 

  • SebastianVanH Jotform Support
    Replied on January 8, 2020 at 7:28 PM

    Hi @eatertainmint!

    Can you please try re-sharing it through Facebook and let us know which sharing option you are trying to utilize and provide us with a screenshot of the issue?

    How-to-Post-Screenshots-to-Our-Support-Forum

    I have just tried sharing your form link through Facebook and it shows normally on my end:

    1578529683Screen Shot 2020 01 08 at 4 Screenshot 10


    We will wait for your response!