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    out of nowhere it stopped sending me forms and emails. Rick

    Asked by RickLee on April 27, 2013 at 10:55 AM
    Page URL:
    http://homeenergyratingservice.com/Contact-a-HERS-Rater.html

    Emails
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    JotForm Support

    Answered by EltonCris on April 27, 2013 at 10:55 PM

    Hi,

    There's indeed a failure of the delivery of emails, I would suggest to check  your email service provider. Here are the logs.

    Current Server: /var/log/mail.log:Apr 26 11:47:32 us-app2 sm-mta[14208]: r3QFlKSA014189: to=<rick@HomeEnergyRatingService.com>, delay=00:00:12, xdelay=00:00:12, mailer=esmtp, pri=123467, relay=smtp.secureserver.net. [216.69.186.201], dsn=5.0.0, stat=Service unavailable /var/log/mail.log:Apr 27 09:49:59 us-app2 sm-mta[7032]: r3RDnmMk007027: to=<rick@HomeEnergyRatingService.com>, delay=00:00:11, xdelay=00:00:10, mailer=esmtp, pri=124049, relay=smtp.secureserver.net. [216.69.186.201], dsn=5.0.0, stat=Service unavailable /var/log/mail.log:Apr 27 10:23:41 us-app2 sm-mta[18998]: r3RENSCE018994: to=<rick@HomeEnergyRatingService.com>, delay=00:00:13, xdelay=00:00:11, mailer=esmtp, pri=123296, relay=smtp.secureserver.net. [216.69.186.201], dsn=5.0.0, stat=Service unavailable /var/log/mail.log:Apr 27 10:27:57 us-app2 sm-mta[20403]: r3RERkSc020398: to=<rick@HomeEnergyRatingService.com>, delay=00:00:11, xdelay=00:00:11, mailer=esmtp, pri=124033, relay=smtp.secureserver.net. [216.69.186.201], dsn=5.0.0, stat=Service unavailable /var/log/mail.log:Apr 27 11:11:53 us-app2 sm-mta[6956]: r3RFBpKa006954: to=<rick@HomeEnergyRatingService.com>, delay=00:00:02, xdelay=00:00:01, mailer=esmtp, pri=123299, relay=smtp.secureserver.net. [72.167.238.201], dsn=5.0.0, stat=Service unavailable I have tested your form now, kindly check if you were able to received them. Thank you!