How to accept specific extensions on FTP/Upload field

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    secolor
    Asked on April 27, 2013 at 11:32 AM

    Your FTP upload form does not allow the following files to be uploaded to our site: .indd; .eps; .al; .fl; .swf; .zip; and others. Please cancel the order on my Discover card in the amount of $9.95, order no 71152918. Placed by Henry O'Pry on April 27, 2013.

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    jeanettebmz
    Answered on April 27, 2013 at 08:55 PM

    I can see you are using a standard upload field as well as the filepicker field

    In order for you to Enable FTP on form submission using just the upload standard field, pelase check these steps:

    1.  Go to My Forms, click on the form that you want to enable ftp in then click Submissions button

    2.  Click the settings icon to the right side of the submissions page

    3.  Click Send Uploads to FTP

    4.  Enter your ftp credentials in the FTP Integration Wizard, then click Next

     

    5.  Configure the folders and directory where you want your uploads to be saved. Click Finish

     

    If after these instructions , you still want to cancel the subscription, please let us know

  • Profile Image
    secolor
    Answered on April 28, 2013 at 01:58 PM

    Your FTP upload form does not allow the following files to be uploaded to our site: .indd; .eps; .al; .fl; .swf; .zip; and about 15 other file types. Please cancel the order on my Discover card in the amount of $9.95, order no 71152918. Placed by Henry O'Pry on April 27, 2013.

    I setup the form using the same recommendations refered above, however the problem is the restrictions on the file types.

    Sorry, please cancel the order as our clients would be very confused trying to send files to our ftp site with the file restrictions.

    Thanks for your help

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    jeanettebmz
    Answered on April 28, 2013 at 02:19 PM

    It is not my inttention to withhold your request . I just want to help. Have you  removed the filepicker upload button (blue one)? to apply the settings above, you would need to do it in an standard upload field

    And it works with any type of file, as long as you specify those extensions, separated by a comma (go to Properties of your upload field (standard), then click on Extensions (as in the image)

    Please note that you don't have to set a dot before the extension. The image below shows  rtf  rather than .rtf,  so in your case it should look like  indd, eps, al, fl, swf, zip , etc